F5, Inc. - Austin, TX
Jan 2023 – Oct 2025Senior UX Designer
- Led and delivered design for F5's NGINX One SaaS platform, a cloud console that helps customers manage their NGINX servers, from first concept through launch and beyond.
- Designed dashboards, an AI assistant, infrastructure monitoring and configuration management tools that simplified complex workflows and helped secure contracts worth $12.5M.
- Synthesized customer feedback and worked with PMs, engineers and designers on NGINX Management Suite, improving customer retention by 32%.
- Made detailed high-fidelity mockups the source of truth for every UI workflow, which aligned stakeholders at every level and sped up releases.